**please note: that since visiting this Hotel in Feb of 2015, It had been brought to my attention that they have since closed (super sad, I know!), but I am happy to say that they still do have other Ohana Hotels within Waikiki (as mentioned below) and in the Outrigger groups across Oahu. While I can’t speak for the other fellow Ohana groups from personal experience, I do have no doubt in my mind these hotels and resorts will supply exceptional customer service to their guests if Ohana West was anything to go by!
This was my first time staying at Ohana and I can say with confidence that it was indeed a pleasant say. Arriving at the hotel early in the morning, we got ourselves checked in almost immediately and took the lift up to our room with no issues. Having read reviews prior to booking here, I did have some expectations of this place already. Yes, the hotel exterior is a little tired looking and yes, the rooms and interior are quite old and out dated but really, this place suited perfectly for our budget and the location was fantastic.
Ohana West is itetrally only a short walk from many of Waikiki’s attractions, including the beach which is only a few blocks away. There are loads of restuarnats located around the hotel, as well as the Food Pantry (great local supermarket!) and no shortage of cafes to find yourself breakfast, lunch and dinner each day.
Wifi – The hotel does supply free Wifi, however it is only really assessable in the lobby and pool area and doesn’t reach as far as the rooms.
Pool – There is a pool and bar area on the 3rd floor that can be enjoyed during staffed hours.
ATM available for use
Chili’s Restaurant – Ohana is joined to the restaurant Chili’s, making it a great spot to have dinner and/or a few drinks one night. They often have different specials on each night also.
24-hour front desk
Daily Newspaper – you can pick up a complimentary newspaper each day from the lobby.
Free local phone calls – to anywhere within Oahu and other Hawaiian islands
Access to the Waikiki Trolley – simply by showing your room card, you can hop on the trolley and ride to various parts of Waikiki for free. The trolleys stop right outside the Hotel’s entrance – you just have to make sure you hop on the right coloured Trolley as there are a few different lines that run.
Laundry facilities –
Gift shop – there is a small gift shop/convenience store located in the lobby right outside the lift
Across the 18 floors Ohana expands as high as, there are a variety of different sized rooms available at Ohana depending your requirements e.g. travelling with family as a couple or solo traveller etc).
– Air Conditioning
– Mini Fridge – always handy to keep bottled water and any small snacks you buy that may need to be kept cold!
– Hair dryer
– Iron/Ironing board
– In room safe
– Tea and coffee facilities
-Bathroom amenities (complimentary soaps and hair shampoo)
– Daily Housekeeping
– I found staff super friendly and happy to help out with anything
– The close proximity to most things and being in the heart of Waikiki was really great.
– Having Food Pantry right across the road and a Starbucks beside the hotel was very useful to us! For those late night desserts (Food Pantry) and early morning tea/coffee (Starbucks).
– We used the free trolley service to get around to different points of Waikiki a few times, including the Moana Shopping Centre which was great!
– The Wi-Fi didn’t quite reach past the lobby, however the Wi-Fi was free so this was a bonus!
– It cost us $25 U.S per day to park our hire car in the garage and the garage was almost always packed out which means we would have had to park the car elsewhere.
Would I stay here again?
Yes! I certainly would consider booking here again. Although some would say it is tired and out-dated and perhaps in need of a revamp, it ticks all the boxes if you are looking for somewhere that is affordable and budget friendly, close proximity to the beach plus many of Waikiki’s hotspots (shopping, restaurants and eateries). But most importantly, if you are looking for a comfortable stay then look no further.
There are a small family of Ohana Hotels located around Oahu and although I stayed at Ohana West , there is also a Ohana East (and Malia) which is located only a few minutes walking from the West hotel, making it also a potentially great alternative option to Ohana West. Furthermore, they are also managed by the Outrigger group resorts and hotels across Ohau , so no doubt these would supply exceptional service to their guests.
You can visit the website here , to check them out!
*Updated April 2015
Stayed in Feb 2015 for 5 nights.